Questions about shipping? Here's what you need to know about delivery methods!
Please note: Any orders placed that include items for pre-order or delayed dispatch will be dispatched once all items are available, as a singular delivery. All orders placed within Australia are shipped via Express with Australia Post. Want it now?
We know sometimes you would prefer to keep your celeb status a secret and have us ship to your PO Box đ We use Australia Post Express, DHL Express and DHL Ecommerce, and they ship to PO boxes. Unfortunately, this service is unavailable for same-day
We love that you want to get your pieces ASAP!. We try our best to send out your Bydee orders on time each day. This means all orders received by 11 am Monday-Friday (excluding public holidays) will be shipped out by our Warehouse Queens on the same
Selecting Shipping Protection at the checkout is a really smart move! Shipping Protection covers your Bydee pieces from loss, damage and theft in the delivery process. This means that if your Bydee piece is mishandled by the courier service, you are
Not to worry! Reach out to our Customer Service Queens here and they will create a store credit to the value of the items ordered (This does not include shipping or shipping protection costs)You will need to repurchase shipping again on your new orde
We see a lot of messages from our customers wanting to be able to put their favourite pieces aside or grab one early so they donât miss out! We wanted to give you the option of being able to purchase your favourite pieces as early as possible. With o
You can track your same-day delivery with the tracking link in your confirmation email or by entering it here. You will receive SMS updates along your parcels journey!When your order is close, please ensure someone is available for delivery to preven
To avoid having your Bydee pieces returned to us, we highly recommend that you be home to accept your same-day delivery. Occasionally, Rendrâs Couriers (our same-day delivery partners) may leave your new Bydee pieces in a safe place; however, this is
Same/next-day delivery is only available for addresses within 30km of our warehouse in Mascot. If youâre located within 30km of our warehouse, same/next-day delivery will automatically appear as a shipping option at the checkout based on your postcod
Your same-day order will be delivered by Rendrâs couriers!. They use a range of couriers to get your order to you as quickly as possible.If you have any questions, please contact our amazing Customer Service Queens.